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CompleteCare Plus – Server Monitoring w/ Proactive Maintenance

CompleteCare Plus includes all services of CompleteCare Break/Fix, plus proactive maintenance on each server. With the addition of proactive maintenance, a less expensive labor rate is given.

This service includes the ability of the help desk to have a remote connection to the client’s network.

Additional services include:

• Each server will have a Server Maintenance Checklist completed monthly • Microsoft patches reviewed and applied as appropriate
• Test restores of your backups to verify that they are recoverable upon emergency
• Desktop Maintenance
• Proactive Server Maintenance
• Additional services include anti-virus, off-site disk changes and vaulting, and remote backups.